Email Support
Customer support
Write to us at that address and a human replies within one business day. Email is the fastest way to reach us, and it gives us your order details in writing.
Please include
- The email address you used at checkout
- Your order number, if you have it — it’s in your order confirmation email
- A photo or two, if something arrived damaged
Email us about
- Where your order is, or a tracking number that hasn’t updated
- A couch that arrived damaged — send a photo of the damage and the box, and we replace it or refund you
- A box that arrived before the other one (larger couches ship in more than one box and they can land on different days)
- Returns and refunds under our 30-day money-back guarantee
- Assembly and setup questions
- Anything you want to know before you buy — sizes, fabric, delivery times
Business details
ECOMISAAC LLC — trading as “Aric Deals”
Business address: 18000 Semmler Dr, Tinley Park, IL 60487, United States
Customer support: support@aricdeals.com — we reply within one business day.
We’re an online-only store. The address above is our registered business address, for correspondence and legal notices — it isn’t a returns address. Email support@aricdeals.com before sending anything back and we’ll give you return instructions and the right address.
Policies
Refund Policy · Shipping Policy · Privacy Policy · Terms of Service · Contact Information