Contact

Questions about a couch, a delivery or a return? We’re happy to help.

Customer support

support@aricdeals.com

Email is the fastest way to reach us. A real person reads every message and replies within one business day.

What to include when you email

  • The email address you used at checkout
  • Your order number, if you have it — it’s in your order confirmation email
  • A short description of what’s wrong
  • Photos, if something arrived damaged — the damage itself and the box it came in

What we can help with

  • Where your order is, or tracking that hasn’t updated
  • A couch that arrived damaged — send photos and we replace it or refund you
  • One box turning up before another (larger couches ship in more than one box, and they can land on different days)
  • Assembly and setup questions
  • Returns and refunds under our 30-day money-back guarantee
  • Questions before you buy — sizes, fabric, delivery times

Business details

Aric Deals
Customer support: support@aricdeals.com — we reply within one business day.

We’re an online-only store, so there’s no showroom to visit. If you need to send something back, email support@aricdeals.com first and we’ll reply with return instructions and the right address to use.

Policies

Refund Policy · Shipping Policy · Privacy Policy · Terms of Service · Contact Information